Most orders will be shipped within 1 to 2 business days after our receiving your order. We do notify you if the order may be delayed because the item(s) may be out of stock.
Please contact us in advance of placing an order at firstname.lastname@example.org if you do have any questions.
We offer Free Shipping on all continental U.S. retail orders over $40.00. Sorry, no Free Shipping to Alaska and Hawaii. Orders shipped to Alaska and Hawaii will be charged actual shipping rates.
On orders less than $35.00, we do charge our discounted FBA rates or Post Office (USPS) rates.
Please contact us about shipping to Canada, Puerto Rico, U.S. territories, APO, or FPO addresses.
CCL currently uses FBA as the primary carrier for Ground shipping. Orders of less than 10 lbs. may be shipped by UPS SurePost, meaning the Post Office may do the final delivery. This means a street address is necessary. If the Post Office does not deliver to your street address please use your PO Box for orders that are less than 10 pounds.
Orders can be shipped from centers throughout the US, so are usually sent within 1 to 2 business days of receiving the order. We will notify you if the order may be delayed because items are out of stock.
Shipping usually takes 5 to 7 business days to reach most areas of the U.S., depending on weather or other unforeseen delays. Expedited shipping generally speeds delivery by approximately 2 days. Please check your Junk email folder or Promotions tab if you don't see notification emails. We do not recommend using AOL email for placing orders or communicating with Customer Service because of deliverability issues.
Expedited Service: Customers will be billed exact charges for expedited services when ordered online. NOTE: Please Contact Us before placing an order requiring Expedited Service. Not every order can be shipped the same day.
Please contact us if there are any problems with your order at 800 895-0220.